Solutions for the lodging owner community

Full Feature List



Calendar View
  • Week
  • Month
  • Year
  • Room/Year
  • Navigation: Next, Previous, Today, or select specific date
    		•
    Messages
  • Today’s Arrivals/Departures
  • Deposit reminders
  • Confirmation reminders
  • Thank you reminders
  • Expiring gift certificate reminders
  • New features news
  • Gift certificate requests.
  • Incoming online bookings.
  • New guest book entries.
  • RSS (Really Simple Syndication) news feeds.
  • Interface synchronization reminders
    		•
    Scheduling and Booking
  • Easy click from Calendar Views
  • From Guest View
  • From Availability search
  • Manually-entered
  • From interfaces (via web service)
  • Cancellations (customized default fee setting)
  • Change dates/length of stay
  • Booking notes
  • Split bookings (allows for Group reservations, then split on arrival)
  • Full search
  • Customizable Booking Fields
  • Specify referral agency (commissions to be paid)
  • Visual site map of your inn
  • Hand-held access
    		•
    Events
  • One-time or recurring
  • Default price and date overrides
  • Default max people and date overrides
  • Track customers/payments
  • Integrate into web site
    		•
    Room Pricing
  • Default based on rate table
  • Rate table includes regular, weekend, weekly and monthly rates, for low and high season
  • Special Rates during certain times of the year (customizable)
  • Price over-ride at any time
  • Room blocking
  • Customizable list of acceptable methods (Visa, MasterCard, etc.)
  • Apply taxes(yes/no)
    		•
    Room Information
  • Add/Edit Rooms
  • Picture uploads
  • Customizable rates (see Room Pricing above)
  • Change sort order (for display)
  • Room Types (display reports and allow web reservations by room types)
    		•
    Guest Management and Billing
  • Create new/modify existing Guest record
  • Specify notes
  • Specify payment method/information
  • Full search
  • Provide receipts
  • Confirmation/Thank you emails
  • Customizable Guest Fields
  • Customizable Deposit policy
  • Add/remove Fees (Goods Sold, etc.)
  • Add/remove Discounts
  • Apply gift certificates
  • Display a world map of all your guests.
  • Display time-based world map (eg. where did the bookings come from in the last 30 days).
    		•
    Payment Gateways (Deposit funds directly into your merchant/gateway account)

  • PayPal (Using Website Payments Pro)
  • BluePay.com
  • BraintreePayments.com
  • PayULatam.com
    • Packages
  • Define businesses and products
  • Track commissions payable to you by businesses
  • Charges by businesses to you (add your own mark-up)
  • Add packages to your bookings
    		•
    Guest Book
  • Show/Hide guest book entries on your web site
  • Create/Review guest book entries
    		•
    Web Site Integration
    (Provide these on your own web site)
  • Guest Book Entry/Display
  • Mini-calendar (1 or 2 weeks at a glance)
  • Gift Certificate Requests
  • Accept Online Reservations (with automated e-mail and/or text messages)
  • Display a Visual Map (using Microsoft Virtual Earth) of your B&B location.
  • Display a Visual Map of all the cities in the world, that your guests have come from.
  • All features blend in to your web site, through the use of your web site’s preferences (colors, etc.)
  • Events
  • Contact Form
    		•
    Interfaces

  • AvailabilityOnline
  • 30 Boxes
  • MyAllocator.com
  • ResOnline.com.au
  • WuBook
  • BBLiverate
  • Update247
  • Beds24
  • BBCanada Partner
    		•
    Advertising
  • Create distribution lists (with unsubscribe option for guests)
  • Export address book to Outlook, etc.
  • Create/send formatted emails
  • Gift certificates
  • Offer Special Rates during certain times of the year
    		•
    Expense Tracking
  • Customizable Expense Types
  • Customizable Expense Accounts
  • Detailed Expense Tracking
  • Claimable Taxes Identification
    		•
    Accounting
  • Extract to QuickBooks
  • Extract to Simply Accounting
  • Extract to MYOB
  • Virtual Multi-Currency Cash Register
    		•
    Reporting
  • Sales
  • Bookings
  • Booking Lead Time
  • Length of Stay
  • Occupancy Rates
  • Payments Taken
  • Expenses
  • Taxes Paid/Claimable Taxes
  • Taxes Collected
  • Balance Owing
  • Commissions Paid/Referrals
  • By This Date comparison report (Sales, Expenses, etc.)
  • What-If scenarios
  • Gift Certificates
  • Sales Projections
  • Time-line of Debits/Credits
  • Historical bar graphs and pie charts of sales, expenses, occupancy, and commissions paid
  • Demographics – Guest origins – Sales and occupancy by country and/or state/province, for single/multiple years
  • Demographics – Repeat guests
  • Demographics – Guests with long stays
  • Display bookable tour operator products
  • Progression analysis (how far did guests go in your online booking page)
    		•
    Community
  • Buddy List (check availability at other B&B’s / referrals)
  • Breakfast Club
  • Local Search (show map of businesses nearby)
    		•
    Settings
  • Establishment name
  • External web page URL
  • Customized Logo URL (included in confirmation e-mails, etc.)
  • Email signature settings (phone, host names, etc.)
  • Taxes apply (yes/no)
  • High/Low/Closed Seasons
  • Online bookings settings (Lead time days, Minimum stays, earliest/latest check-in, max guests per room)
  • Agency/Partner list
  • Receive text messages when online reservations are made via your web site
  • Update amenities information
  • Save your coordinates for visual map (using Bing maps).
  • Add RSS (Really Simple Syndication) news feeds.
    		•
    Administration
  • Multiple users
  • Update/Read-only users
  • Miscellaneous requests (additional features, etc.)
  • Change/reset password
  • Update email address
  • Show geography-specific contacts / add your own
  • Upload capability of historical client/booking data
  • Web Site Statistics (see where your own web site visitors are coming from, on the world map, using Google Analytics)
  • Social Media (Google Blogger, Twitter, and Facebook)
    		•
    Security
  • SSL-enabled web site
  • Database encryption
  • Daily automated back-ups
  • Strict security policy, ensuring confidentiality of property as well as guest and booking data
    		•
    Technical
  • Upgrades are automatic – never download software
  • Cross-browser compliant – tested in the following browsers:
    • Internet Explorer
    • Mozilla Firefox
    • Opera
    • Safari
    • Flock
    • Avant
    • Google Chrome